* How much will the delivery cost?
Greeting cards and calendars postage cost to the UK is £2.00 and £5.00 for international deliveries, they are sent First Class. Packing and posting for prints to the UK is £7.00. International deliveries are charged £15.00. The price does not include import duties or local taxes. Prints will be sent via Royal Mail, first class signed for.
I now offer free local delivery for orders over £30.00 to postcodes starting with BR1, BR2, BR3, BR7, SE6, SE12, SE13, SE20, SE23 and SE26.
* How long will it take for me to receive my order?
Prints will be sent within a week of ordering, usually sooner than this. Please don't hesitate to contact me before ordering if you need a print urgently or for a specific date and I will try to help out. On the rare occasions when I am away on location for a long time, I will post a message on the homepage with details on when I will be back. Cards and calendars are sent within 2-3 working days.
* Where can I see your work for real?
I do attend art fairs/exhibitions throughout the year, please sign up to the newsletter or follow me on Instagram @aguittenyphoto and my Flore & Eau page on Facebook, for details of upcoming shows.
* Do you send out framed work?
Framed work is available at art fairs/exhibitions as well as for local delivery. The regular size prints are mounted on 40 x 50 cm mount boards which will fit in frames widely available (Habitat, Ikea, Nielsen). If you live locally and wish to purchase framed work, please contact me directly by phone or email.
* Can I order a different size for a print?
I don't generally offer smaller prints than A3, this is because I feel you lose some of the details. An A4 print might be available as part of a gift box (more details on the website soon). If you are interested in a bigger print than advertised, please don't to get in touch as I would be happy to organise this. The printing would have to be outsourced though, but the same care would be taken.
* Will my print last?
I print my images on a smooth Hahnemühle paper, which is acid and lignin-free and meets the most exacting requirements for age resistance. I use Epson UltraChrome inks to provide consistently stable colours and archival quality prints. In addition, once a print has dried, it is coated with a protective spray.
* What happens if I change my mind?
No worries, you have 30 days to return the print undamaged and I will refund the cost of the print but not the packing and posting cost. Links to the full terms and conditions are included on the homepage.
Any other queries, please don't hesitate to get in touch: